The Recruitment FDs Quarterly Benchmarking report gives our members an industry perspective on performance. We send out a request for data at the end of each quarter, but to ensure members have visibility prior, below is the full list of (anonymous) KPIs that we require as part of the report:
Annual TO range
Sector
Predominately Perm or Contract
Number of billing desks
Total NFI increased or decreased
% increase in NFI
% decrease in NFI
Perm fees increased or decreased
% perm fee increased
% perm fee decreased
Contractor NFI increased or decreased
% increase of contractor NFI increased
% contractor NFI decreased
Average perm fee %
Average contract margin %
average monthly NFI per sales
Average monthly cost per sales desk
Sales Staff Costs as % of NFI
Sales Staff Base Salary Costs as % of NFI
Consultant Commission & Bonus Costs as % of NFI
Managers' Bonuses as % of NFI
Support Staff Salaries as % of NFI
Advertising & Marketing Costs as % of NFI
Staff Entertainment Costs as % of NFI
Profit before Tax to NFI %?
Type of invoice finance facility
Service Fee % for invoice facility
Discounting % do you pay over base
Debtor days
Over standard credit terms
Average new candidates registered per head
Average new perm jobs registered per head
Average new contract jobs registered per head
Average monthly CVs send per head
Average monthly 1st interviews per head
Average hit rate % this quarter
Staff attrition rate %